Rach.Styles

Cancelling/Rescheduling 72 hours in advance will result in no charge. Cancelling/Rescheduling an appointment 48 hours in advance will result in a fee of 50% of the service booked. If the client reschedules the appointment within 30 days of the original appointment the 50% charge will be used as a credit. Client is only allowed one reschedule credit. Frequent rescheduling + cancelling (3 times) will result in non refundable deposit of $75 that will go towards service total. If this appointment is rescheduled or cancelled you will be banned from booking. LATE POLICY: if a client is more than 15 mins to their appointment the appointment will be either altered for time or cancelled with a 50% fee of service total charged. NEW CLIENTS: all new clients are required to pay a deposit that will go towards your service total. This fee is NON-REFUNDABLE under any circumstance. all deposits are due 24 hours after booking, or the appointment will automatically get cancelled. If the card on file is declined, the fee for cancellation must be paid in full prior to booking the next service. REFUNDS: we do not offer refunds for any services. in the unlikely event your color service did not turn out as described, we will happily bring you in for a follow up within 10 days of service free of charge (pending fix). please note: the salon is not responsible for any damage or loss to clothing, jewelry, bags, etc. We do the best we can to be as careful as possible, but accidents do happen. I understand life happens & this will be evaluated on a case to case scenario. thank you for understanding🫶🏻